Legal notices, T&Cs & return policy
Legal notices
In accordance with the provisions of Articles 6-III and 19 of Law No. 2004-575 of June 21, 2004 on Confidence in the Digital Economy, the publisher of the website www.kapsulenails.com has made the following information available to users:
Site editing
This site is published by:
Kendra
Micro-enterprise registered under number:
Address: 33 rue du 11 novembre 1918, 42153 Riorges, France
Email address: kapsule.nails@gmail.com
Legal status
Status: Micro-entrepreneur
Activity: Creation and sale of handmade press-on nails
VAT not applicable, article 293 B of the CGI.
Accommodation
The site is hosted by:
Shopify Inc.
126 York Street, Ottawa, Ontario K1N 5T5, Canada
Website: www.shopify.com
Intellectual property
All visual, graphic and textual elements of the site www.kapsulenails.com (images, logos, texts, products, designs, etc.) are the exclusive property of Kapsule Nails.
Any reproduction, distribution, modification or exploitation without prior written authorization is prohibited and constitutes an infringement within the meaning of Articles L.335-2 et seq. of the Intellectual Property Code.
Responsibility
Kapsule Nails strives to provide the most accurate information possible on the website. However, errors or omissions may occur. The publisher cannot be held responsible for any use that may be made of the information on the website.
Protection of personal data
The information collected on this site via forms (order, contact, etc.) is strictly confidential.
They are only used within the framework of the commercial relationship with Kapsule Nails (order confirmation, delivery, customer response, etc.).
In accordance with the French Data Protection Act and the General Data Protection Regulation (GDPR), you have the right to access, modify, rectify and delete your personal data.
To exercise this right, you can contact: kapsule.nails@gmail.com
Cookies
The site may use cookies to facilitate navigation or measure audience. The user can configure their browser to block cookies if they wish.
Disputes and applicable law
These legal notices are subject to French law. In the event of a dispute, an amicable solution will be preferred. Failing this, the competent courts will be those of the micro-enterprise's place of residence.
General Conditions of Sale (GCS)
Last updated: 04/20/2025
These general conditions govern sales made on the site www.kapsulenails.com between the site publisher, Kendra, micro-entrepreneur (hereinafter referred to as “Kapsule Nails”) and any person wishing to make a purchase (hereinafter referred to as “the customer”).
Products
The press-on nails offered on the website are handmade. Each set is unique and may vary slightly from the photos. Customers are encouraged to carefully read the descriptions and terms of use before purchasing.
Orders
Orders are placed exclusively online via kapsulenails.com. All orders constitute acceptance of these Terms and Conditions. Kapsule Nails reserves the right to refuse or cancel an order in the event of a dispute or invalid payment.
Price and payment
Prices are listed in euros (€), all taxes included. VAT not applicable, Article 293 B of the French General Tax Code (micro-enterprise). Payment is made online using the available methods (credit card, PayPal, etc.). The order is confirmed after payment validation.
Manufacturing and delivery time
Press-ons are handmade: a manufacturing time of 3 to 7 business days is to be expected. Delivery is then handled by La Poste or a carrier, depending on the option chosen. Kapsule Nails is not responsible for delays or losses related to the carrier once the package has been shipped.
Delivery costs
Shipping costs are indicated at the time of ordering. They include packaging, product protection, and shipping.
Withdrawal & Returns
In accordance with Article L221-28 of the French Consumer Code, personalized products are neither exchangeable nor refundable. However, if the product arrives damaged or has a defect, the customer has 48 hours after receipt to contact Kapsule Nails at kapsulenails@gmail.com with a supporting photo.
Reuse & precautions
Press-ons are reusable when used with adhesive pads. Using glue may shorten the life of the tips. Kapsule Nails cannot be held responsible for damage due to improper use.
Return & Refund Policy
The products sold on www.kapsulenails.fr are handmade and, in some cases, personalized. Under Article L221-28 of the French Consumer Code, personalized products cannot be returned or refunded.
However, if a product has an obvious defect or has been damaged during transport, you can contact Kapsule Nails at kapsulenails@gmail.com within 48 hours of receipt, attaching photos of the product concerned.
After verification, an exchange, credit note or refund may be offered, as appropriate.
If the error or defect is on our part, the return costs will be fully covered by Kapsule Nails.
Kapsule Nails will not be able to accept returns for:
— A change of mind
— A problem related to incorrect installation or improper use
— Natural wear and tear due to repeated wearing
For any questions regarding this information, please contact the following address: kapsule.nails@gmail.com